Privacy Policy for Hoorias.co.uk

Last Updated: 03/03/2025

1. Introduction

Welcome to Hoorias.co.uk (“we,” “our,” or “us”). We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website or purchase our products.

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2. Information We Collect

We collect the following data to process orders and improve your experience:

• Personal Information: Name, email address, phone number, and billing/shipping address (for order fulfillment).

• Payment Information: Processed securely via our payment gateway (e.g., Stripe, PayPal). We do not store credit card details.

• Automated Data: Google Analytics (anonymous visitor data like IP address, browser type, pages visited).

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3. How We Use Your Data

Your information is used for:

• Processing orders and delivering products.

• Customer support (e.g., responding to inquiries).

• Improving our website via Google Analytics (no ads or personalized tracking).

• Legal compliance (e.g., tax records).

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4. Legal Basis for Processing

Under GDPR and UK law, we process your data based on:

• Contractual necessity (to fulfill orders).

• Legitimate interest (website analytics, fraud prevention).

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5. Data Sharing & Third Parties

We only share data with:

• Shipping carriers (e.g., Royal Mail, DHL) to deliver orders.

• Payment processors (e.g., Stripe) to complete transactions.

• Google Analytics (anonymous usage statistics; no personal data shared).

We never sell your data or show ads.

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6. Data Retention

• Order details: Retained for 6 years (UK tax law requirements).

• Google Analytics: Up to 26 months (automatically anonymized).

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7. Your Rights

You may:

• Request access to or deletion of your data.

• Correct inaccuracies.

• Withdraw consent (where applicable).

• Opt out of Google Analytics via this browser add-on.

Contact us at info@hoorias.co.uk to exercise these rights.

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8. Cookies

We use:

• Essential cookies (for checkout functionality).

• Google Analytics cookies (anonymous tracking).

You can disable cookies in your browser settings.

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9. Security

We implement SSL encryption, secure payment gateways, and regular security audits to protect your data.

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10. Changes to This Policy

Updates will be posted here with a new “Last Updated” date.

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11. Contact Us

For questions or data requests:
Email: info@hoorias.co.uk
Address: 465, Coventry Road, Birmingham, UK